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Current Edition of the HOTLINE
A publication of the Arkansas Hospitality Association
JUNE 2003 HOTLINE
AR FORD DEALERS BIG BASS BONANZA
The 2003 Arkansas Ford Dealers Big Bass Bonanza is scheduled to take place on June 2728 along the Arkansas River from Fort Smith to Dumas. This event is the countrys largest amateur bass tournament and is produced by the Arkansas Hospitality Association. Thanks to the Arkansas Game & Fish Commission and the Corps of Engineers for their cooperation again this year.
Over 2500 fishermen from 25 different states participated in the 2002 tournament. Last years big winner, Clay Guinn of Conway, won the $100,000 grand prize with a 6.21 pound bass he caught in the Lake Dardanelle pool. Another $113,600 was distributed in hourly prizes, place money, and other awards. Last years tournament also raised $10,000 for Arkansas Childrens Hospital.
The tournament will begin at 6:00 a.m. on both days, with the first hourly weigh-in at 8:00 a.m. and subsequent weigh-ins at the top of each hour until the final 1:00 p.m. weigh-in. Anglers can compete in any of these pools: Pool 1 Downriver from the Garrison Avenue bridge near Fort Smith to the upriver side of the Ozark Lock & Dam (mile marker 257); Pool 2 Downriver from Ozark Lock & Dam #12 to the upriver side of Ormond Lock & Dam #9; Pool 3 Downriver from Ormond Lock & Dam to the upriver side of Terry Lock & Dam #6; Pool 4 Downriver from Terry Lock & Dam to the upriver side of Hardin Lock & Dam #3; and Pool 5Downriver from Hardin Lock & Dam to the upriver side of Lock #2 and Dam #2.
Fishermen are able to register for the tournament via computer by going to our website at www.fordbigbass.com or by calling AHA to get a registration form (376-2323 or 800-472-5022). Fishermen can also register on site at the weigh stations and at 16 different locations throughout the state. The entry fee is $80 per day until June 11 when the fee increases $10 for each day. Those who entered before May 16 are eligible to win special "Early Bird" prizes at the awards ceremony. Fishermen can also purchase souvenir t-shirts and caps (and be eligible for bonus prizes) and maps of fishing pools.
by Montine McNulty
The legislative session and the first special session are over. Despite a really tough session, in many ways our industry was very successful. To review some of the major issues and the results:
Defeated: $1 a room per night fee for public transportation.
Defeated: A bill that would have doubled alcohol permit fees which would have doubled the local fees.
Passed: Turnback money for convention center funding including War Memorial and Alltel Arena.
Passed: Marine Sanitation legislation.
Defeated: Smoking ban in restaurants.
Defeated: Lowering the BAC to .07.
We could go on and on about the issues that affected your business. Thanks to your support we had a good year. Stay tuned, the word is that the legislature will raise the state sales tax two cents in September for education reform. Let your voices be heard!
Q. We are a small business and place a year expiration date on our gift certificates. However, many guests want to use them after the expiration date. Is it illegal not to accept expired gift certificates?
A. A gift certificate is deemed a contract between the restaurant and the purchaser. Generally, if the certificate has expired, you may refuse to honor it. However, some states have passed laws that impact this contractual relationship. (Call Rita Walker at the Arkansas Hospitality Association at (501) 376-2323 if you have additional questions.)
(Legal Q & A for Restaurant Owners,Winter 2002 National Restaurant Association.)
ENDORSED SERVICES
Employment Practices
Liability Insurance
(Call Jim Barnett at 501-225-6465)
Designed exclusively for the hospitality industry and helps protect businesses from employment practices lawsuits.
Workers Compensation Insurance
(Call Jim Barnett at 501-225-6465)
Focuses on restaurants and lodging members. Features low premiums, focused loss prevention, aggressive management of claims, and a direct return of excess premiums.
Credit Card Processing and Check Guarantee Service
(Call Glynna Allen at 800-284-2638)
AHA members get lower rates for processing bankcards and access to a worldwide provider of electronic commerce products and services that cost-effectively manage and speed the processing of funds. Provider offers a check guarantee service that allows businesses to increase sales and profits.
Payroll/Tax Pay
(Call Laura Ward at 501-558-3050)
Receive discounts on payroll preparation, payroll taxes, and filing of quarterly and annual returns.
Package Delivery
(Call Mary Craig at 501-490-3662)
Receive $1.25 off each UPS Next Day Air Letter, 10% discount off UPS Next Day Air Paks and UPS Next Day Air Packages and a 20% discount of UPS Worldwide Express Letters and Packages.
Tax Credits & Incentives
(Call Kent Back at 888-291-1938)
Many businesses that have hired within certain targeted groups are eligible for tax credits. TaxBreak can help members retrieve significant savings.
Retirement, Financial and
Estate Planning Services
(Call Danny Hillhouse at 601-368-4577)
Offers low-cost, high-quality financial services. Members have access to retirement, financial and estate planning services 401Ks, Simple IRAs and executive retirement plans from the top rated companies in America at approximately 50% less.
Long-Term Care Insurance
(Call Heady Nezhadpour at 501-664-8400)
Offers members the flexibility to design a policy to meet individual needs and budget. The plan includes nursing home care, assisted living facilities, home-based care, adult day care and respite services for caregivers.
Voluntary Limited Benefit Medical Plan
(Call Dick Carr at 800-291-9094)
A customized medical plan offering three affordable options for health benefits are available for employers to offer their employees. This plan is commonly used for hourly paid employees who traditionally are not offered health insurance.
by Renee Borchert
Director of Membership Development & Training
Northwest Chapter: We appreciate the great response to the membership reception hosted in Fayetteville on April 30. Our sincere thanks to Marilyn Johnson & Allyson Twiggs at the Fayetteville CVB, Bethany Stephens of the Rogers A & P Commission, and Barbara King Dozier of the Eureka Springs A & P Commission for coordinating this event. Surveys have been sent to members to determine the best time and location for the quarterly chapter meetings.
Central Arkansas Chapter: This chapter heard about the Little Rock Marathon and the Little Rock Air Force Base Centennial Flight celebration at its April meeting. Ms. Ginger Brown Lemm of First Tee of Arkansas in Little Rock presented the May 21 program. The June 18 meeting will update members on the 24th Annual Busch/Pepsi Softball Classic which is being held in North Little Rock on July 4-6.
Southeast Arkansas Chapter: Dena Woerner and Sherri Storie with the Pine Bluff Convention & Visitors Bureau are working on reformation of a chapter in their area. Surveys are underway to establish dates, times and locations.
Texarkana Chapter: The host for the May meeting was Texarkana Golf Ranch with Nancy Fuqua, the director of golf, giving an overview of the various activities being planned for the rest of the year. The June 10 meeting will be held at the Broad Street Pocket Park at 4 p.m. and they will conduct a telephone marketing day to invite prospects for membership. They will also be working with the Texarkana Chamber of Commerce to coordinate a customer service training session. No meeting is scheduled for July.
Garland County Chapter: The Belle of Hot Springs hosted a cruise for this chapter in May. Over twenty members toured Lake Hamilton aboard the Belle. At the press time, Chef Dye (chapter president) is looking at "horsing around," so to speak, at a horse ranch for the June meeting details to follow ..."saddle up partna"!
Marion/Baxter County Chapter: The next meeting is June 11 at 2:00 p.m. with the location to be announced soon. The topic will be customer service training and the Hospitality University project.
HOSPITALITY UNIVERSITY
Employers: Train your employees with no expense to you except for the time the employee is actually in class. The curriculum is FREE through this grant with the Arkansas Workforce Investment Board. If you are interested in registering your employees for classes or if you want to host a training in your facility, contact Renee Jeffery at (501) 760-4155 or at RJeffery@gccc.edu or or Karen Trevino at (501) 376-2323 at AHA.
With just two months into the Hospitality University program, AHA has trained almost 1,000 Arkansans! We are making plans now for classes to be held during the months of July and August.
HOSPITALITY UNIVERSITY CLASS SCHEDULE
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Date
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Time
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Location
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| June 2 |
9-12
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Customer Service Training, Jacksonville Parks Recreation. Trainer: Robert Swann |
| June 2 |
6-9
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Customer Service Training, Jacksonville Parks Recreation. Trainer: Robert Swann |
| June 3 |
1-4 |
Customer Service "Train the Trainer," Arkansas Hospitality Association's Conference Room. Trainer: Kristine Puckett
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| June 4 |
1-4 |
Customer Service Training, Hampton Inn, Clarksville/Logan County area. Trainer: Paul Vitale |
| June 5 |
9-12 |
Customer Service Training, Devil's Den State Park. Trainer: Robert Swann
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| June 10 |
9-12 |
Customer Service Training, Ozark Folk Center. Trainer: Robert Swann
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| June 11 |
9-12 |
Customer Service Training, Toltec Mounds State Park or Pinnacle Mountain State Park. Trainer: Robert Swann |
| June 17 |
9-12 |
Customer Service Training, DeGray Resort State Park. Trainer: Robert Swann |
| June 18 |
9-12 |
Customer Service Training, Days Inn & Suites, Pocahontas. Trainer: Paul Vitale |
| June 18 |
9-12 |
Customer Service Training, Lake Ouachita State Park. Trainer: Robert Swann |
| June 19 |
9-12 |
Customer Service Training, Old Washington State Park. Trainer: Robert Swann |
| Sept. 5 |
1-4
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Customer Service Training, Rogers. Trainer: Robert Swann
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BITS & PIECES
Roughly nine out of ten restaurants participate in community activities. Whether they are supporting programs to fight hunger, participating in mentoring programs, or sponsoring a Little League team; restaurateurs are doing what they can to be great neighbors. This fact inspired the National Restaurant Association (NRA), along with American Express, to create the "Restaurant Neighbor Award," an annual award that highlights outstanding restaurants in the field of community service and involvement. NRA also will award the "Cornerstone Humanitarian of the Year" award to an operator who has personally made an impact on their community. The Arkansas Hospitality Association will receive nominations from its membership and local AHA chapters through July 1. Applications are available by calling Renee Borchert at (501) 376-2323. In mid-August, the national judging panel chooses two winners and a "Cornerstone Humanitarian of the Year" from the pool of state winners. The Arkansas Hospitality Association will receive a plaque to present to its state winners. There will be three "national winners" that will receive $5,000 each to support a favorite charity or community project. Nominees must be members of the Arkansas Restaurant Association.
The restaurant industry employs an estimated 11.7 million people, making it the nations largest employer outside of government. In addition, providing job experience for persons who are relatively inexperienced or unskilled, the restaurant industry is an important employer of new workers and immigrants.
The American Hotel & Lodging Association (AH&LA) has been working with the new Department of Homeland Security (DHS) to find a balance that will ensure our nations safety while minimizing the security hassles imposed on travelers. AH&LAs governmental affairs department was closely involved in the process of creating the DHS, lobbying for provisions that would guarantee that the new department will work to ensure the countrys economic security as it protects our national security. Specifically, AH&LA worked closely with Congressional leaders to expand the official mandate of the DHS to include our nations economic security, and to establish a Special Assistant within the office of the Secretary of Homeland Security whose responsibilities would include advising the Secretary on the economic impact of proposed policies and serving as a conduit for private sector input.
The NRA applauded the efforts of Reps. Wally Herger (R-CA) and John Tanner (D-TN) for reintroducing the "Tip Tax Fairness Act." The legislation was originally introduced during the 107th Congress in response to a June 2002 Supreme Court ruling which granted the Internal Revenue Service (IRS) authority to conduct employer-only audits and assessments to determine the amount of FICA taxes owed on allegedly underreported tips. "This legislation remains crucial to the nation's 200,000 restaurants with tipped employees. We believe it is clearly the IRS's responsibility - not a restaurant operator's - to enforce tip reporting laws and to determine which employees failed to report tips before the IRS goes after the employer," said Steven C. Anderson, president and chief executive officer of NRA. "The 'Tip Tax Fairness Act' simply clarifies the original intent of Congress and shifts the burden of tax collection back where it belongs-to the IRS." While the original Supreme Court case in question, United States of America v. Fior d'Italia, focused on one small business owner, it has ramifications for every business with tipped employees, including hotels, taxi cab companies and beauty salons. "By holding employers liable when employees allegedly fail to report all of their tips, the IRS forces restaurants into the untenable role of the 'tip police,'" added Anderson. Under current law, employees are required to report all tips to their employer. The employer then submits this information to the IRS, along with the employer and employee shares of FICA taxes. If the IRS believes that the amount of tip income reported by employees is inaccurate, the agency conducts an "employer-only" audit and uses an aggregate method of assessing the amount of tax owed. The IRS's "employer-only" audit approach puts the burden of enforcing tip reporting laws on employers, rather than on the IRS. It places on employers the unique burden of disproving that employees underreported tips or the amount by which they were underreported. Additionally, this method results in a wind fall tax for the IRS since they use an aggregate estimate to collect the employer's portion of the FICA taxes, but never credit the employee's Social Security wage history.
According to the Travel Industry Association of America (TIA), Americans will take 275.4 million leisure person-trips during June, July, and August. The Summer 2003 Forecast states that this is an increase of 2.5 percent over last summer. A person-trip is one person on one trip traveling 50 miles or more from home, one way. Air travel will be up about one percent this summer, primarily due to leisure travelers. The upturn may well signify the beginning of a recovery for the airline industry. Auto travel will continue to be stronger than air travel, up more than two percent. RV travel is likely to remain very strong this summer. Americans expect to stay away an average of 7.9 nights on their longest pleasure trip, down slightly from last year. Travelers continue to watch their pennies, planning to spend an average of $1,055 on their longest pleasure trip this summer, stable from summer 2002 but still down nine percent from the $1,172 in 2001. Americans longest summer trip will likely be spent outside of their home state (72%), while more than one quarter (26%) will spend their longest summer trip within their home state. Trips with children will be more popular this summer with 43 percent of travelers taking their kids on their longest trip, compared to 31 percent in 2002. Scenic drives, the beach and visiting friends and relatives prove to be the most popular summer activities. Consumers still favor the all-American road trip, with 70 percent of travelers saying they plan to take a drive along a scenic road. Other popular planned activities are: visiting cities/urban areas (60%), visiting small towns/rural areas (59%), visiting national parks or forests (49%), visiting historic sites (45%), traveling close to home (37%), camping, hiking or climbing (36%), visiting museums (35%). fishing (34%), and visiting theme parks (33%).
WORKERS' COMPENSATION INSURANCE
COST OR SAVINGS?
My name is David Flis. I own several Burger Kings in Central Arkansas. I am also a Trustee for the Arkansas Hospitality Workers Compensation Trust. I have been a member of the Trust since it began in 1993. As a businessman, I am constantly comparing my costs and trying to manage them so my business can make a profit. Doesnt that sound a lot like what you do in your business?
Ive looked at other insurance proposals from regular insurance companies and have never found anything that would save me as much money as buying my workers compensation insurance through the Trust. On the average, I have saved over 40 percent a year on my cost. This is money that goes straight to my bottom line as profit. Think about how much you pay for workers compensation. How much profit could you make if you saved 40 percent on your premium? In addition to the savings, my rates through the Trust have gone down nine consecutive years and are now half of what they were when I joined the Trust. The money in the Trust belongs to me and the other members of the Trust. It does not belong to any insurance company or anyone else except us. As a Trustee, I know if I make a decision that costs the Trust, then it costs me personally. Let me assure you that the Trustees are careful about how we spend the Trust funds because that is our money as well.
In June, 2003, we will be making another dividend distribution of $250,000. This represents a 46 percent return on the 2000 year and a projected 37 percent on the 2001 year. How much money did your Workers Compensation company send you last year because of good loss experience? Let me guess, it was NOTHING! The more members we have in the Trust, the better it is for everyone.
I encourage you (restaurant and lodging operators) to contact Janelle Powell at the AHA office at (501) 376-2323 or the Trust Fund Manager, Jim Barnett, at (501) 225-6465 or (800) 489-6465 to see how you might benefit from being a Trust member. You may also contact one of the other Trustees for more information Jim Shamburger, Billy Lindsey, Don Phelan, Gordon Gondek or me. It costs you nothing to find out and you just might realize a SAVINGS. Call today!
10 Texarkana Chapter Meeting, 4:00 p.m.
11 Marion/Baxter Counties Chapter Meeting. (Details to be determined.)
12 Garland County Chapter Meeting. (Details to be determined.)
18 Central Arkansas Chapter Meeting, 8:00 a.m., AHA Office.
27-28 Arkansas Ford Dealers Big Bass Bonanza Fishing Tournament
21 Finance Committee Meeting, 1:30 p.m., AHA Office
21 Executive Committee Meeting, 2:30 p.m., AHA Office
21 Government Affairs Meeting, 4:00 p.m., AHA Office
Open to all members!
22 AR Restaurant Association Board Meeting, 9:00 a.m., AHA Office
22 AR Lodging Association Board Meeting, 10:30 a.m., AHA Office
22 AR Travel Council Board Meeting, 1:00 p.m., AHA Office
22 Combined Board of Directors Meeting, 2:30 p.m., AHA Office
22 Board of Directors Dinner & Reception, 5:00 p.m., Sir Loins Inn, North Little Rock
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